El sistema de reservas en línea más flexible en el mercado

Describe your business.

It's a family company : we started La Jetée in 2 of our fishermen family houses we bough a few years ago, originally it was supposed to be some holiday houses for us, but we started 3 years ago to renew, trying to keep the traditional structure, but modernizing and make cosy with a vintage look into 3 ( soon 4) furnished flats. It became quickly a pretty successful business as our flats are occupied something like 80% of the time, we even now do not allow less then 6 nights as it was too complicated for us to do less ( actually this change was very easy with the planyo configuration panels).

Describe your experience so far.

We tested several systems, before adopting planyo as it is simplifying a lot our work once the basic configuration is done (and multi-language was also an important point). It is not our main activity, so simplifying and automation is a key point for us, as we have other business to run, and planyo is delivering what we expected at a fair price. What we appreciate, as we are at least 2 person to be involved with : is the forwarding of customers confirmations : so no anymore problem of misunderstanding and not knowing real time booking. The automated price calculation and automatic sending of invoices and confirmation or modification messages to our customers. We haven't implemented an online payment, because we want to control as much as we can the booking ( for ex. confirming longer stay instead of short periods), but without this it would be all automated. We still want to improve our use of this system, as should now use the reports functions, and also as we have now more experience about our business we will do next season, a different pricing system using the "seasons" price, in order to have even less free periods during our tropical winter. We might also start with SMS, not for the clients but for us, to remind us arrivals, or check out, without having to check on our Ical that are synchronized with planyo.